Product Manager – UX, AI Workflows

Job Description

Product Manager - UX, AI Workflows

FreeWheel, a Comcast Company, is building the next generation of AI-powered product experiences for the premium video advertising industry — and they're hiring a Product Manager to own the user experience layer of that transformation. This is a rare opportunity for a PM who wants to sit at the intersection of UX strategy and applied AI, shaping how enterprise customers interact with intelligent, workflow-driven tools inside a platform that powers ad businesses for some of the largest media companies in the world.

You won't be bolting AI features onto an existing product — you'll be defining how entire workflows get simpler, faster, and smarter as AI becomes a core part of the user experience. If you love translating ambiguous customer pain points into clear, buildable product requirements — and you want that work to matter inside a fast-moving, well-resourced ad-tech organization — this role is built for you.

What You'll Own

• Full roadmap ownership for a defined set of user experience workflows within FreeWheel's platform — from prioritization through delivery.
• Deep, hands-on partnership with UX Design and Engineering to turn fuzzy customer problems into sharp, testable product requirements.
• Continuous discovery — pulling insight from customer conversations, user research, and analytics to decide what gets built next and why.
• Tradeoff decisions that balance usability, business impact, and technical feasibility — the kind of judgment calls that separate good PMs from great ones.
• Cross-functional relationship building across Product, Design, Engineering, and Customer Success to keep priorities aligned and delivery on track.
• Measuring what matters — using outcome data and customer feedback to prove (or disprove) that a shipped feature actually improved the workflow.

What Makes This Role Different

Most "AI PM" postings are vague about what AI actually means day-to-day. This one isn't. You'll be working directly on AI-powered workflows, copilots, and agentic product patterns — with real exposure to how those experiences get designed, tested, and scaled inside a mature enterprise SaaS environment. That's a meaningfully different skill set from traditional feature-shipping PM work, and it's increasingly the direction the entire product management discipline is heading.

Who Should Apply

• PMs with 3–5 years of experience shipping software products end-to-end, from discovery through delivery.
• Strong customer empathy — genuine curiosity about how users actually get their work done, not just what they say they want.
• Proven comfort partnering tightly with designers and engineers throughout the entire build cycle.
• Confident, clear written and verbal communicators who can write requirements a cross-functional team can actually execute against.
• Comfortable operating where requirements shift — this is a fast-evolving product area, not a fixed spec factory.

Nice-to-Haves

• Background in enterprise SaaS or workflow-driven B2B software.
• Working knowledge of UX principles, design systems, and interaction design fundamentals.
• Exposure to AI-powered experiences — workflow automation, copilots, or agentic product design.
• Experience in advertising technology or media technology is a plus, though not required.