Sr. Technical Product Manager, Amazon Prime Air

Job Description

Amazon Prime Air is hiring a Sr. Technical Product Manager to own fulfillment integration for its drone delivery operations. This role leads the end-to-end under-the-roof workflow - from order receipt through pick, pack, scanning, labeling, staging, and handoff to flight operations - across Prime Air Drone Delivery Centers (PADDCs). If you thrive where software, hardware, and real-world operations meet, this role is for you.

Key Responsibilities

• Own the complete under-the-roof workflow from order → pick/pack → packaging → scanning/labeling → staging → PADDC handoff; define detailed product requirements and success metrics
• Lead partner-location integrations across businesses - map current and future states, define SLAs and interfaces, and land mechanisms that work at scale
• Define packaging approaches per model balancing product protection, weight constraints, and drone compatibility
• Partner with operator tooling teams to translate operational needs into usable software flows including scanning, exceptions, and queueing
• Instrument the workflow with phase-level telemetry; own targets for median and P90 cycle times; run RCAs and deliver measurable variance reduction
• Write clear PRFAQs and BRDs; drive cross-org alignment with engineering, operations, safety, and partner teams
• Support site launches and retrofits; validate mechanisms on the floor and iterate quickly with data

Requirements

• 2+ years of technical product or program management experience
• Experience owning and driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and product strategy

Preferred

• Experience with analytical tools such as Tableau, Qlikview, or QuickSight
• Experience building and driving adoption of new tools
• Technical depth in operations or fulfillment domains - same-day, sortation, last-mile, WMS, scanning, labeling, or packaging

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