Senior Product Manager

Job Description

About the Role

Walmart is hiring a Senior Product Manager to independently own a complex, high-visibility product area within its Membership Personalization organization — the team responsible for growth, engagement, and retention across Sam's Club and Walmart+ memberships. This is an individual-contributor leadership seat for someone who can move fluidly between strategic vision and hands-on execution, and who's comfortable driving outcomes across large, cross-functional groups without relying on formal authority over the people involved.

In practice, you'll be the connective tissue between customer insight, data science, engineering, and business strategy — turning millions of member interactions into a roadmap that measurably improves how tens of millions of U.S. shoppers experience their membership.

What You'll Own

• Setting the product vision and multi-quarter strategy for a complex product family, grounded in competitive analysis and real market signal — not guesswork.
• Running design-thinking and journey-mapping exercises to surface the highest-leverage customer and business problems actually worth solving.
• Building and defending a product roadmap that balances engineering feasibility, stakeholder demands, and long-term scalability.
• Leading cross-functional execution — rallying engineering, design, analytics, and business partners around a shared plan, even when none of them report to you.
• Coaching and mentoring other product managers, raising the bar on discovery rigor and customer-centricity across the wider team.
• Using AI-driven insights and advanced analytics to validate hypotheses, pressure-test assumptions, and sharpen product decisions on an ongoing basis.

Why This Role Matters

Membership businesses live or die on retention, and retention lives or dies on relevance. This team sits at the center of that equation, using NPS data, personalization models, and lifecycle analytics to figure out what actually keeps a Sam's Club or Walmart+ member renewing year after year. It's a rare mandate: enough scale to matter to the P&L, enough ambiguity to demand real product judgment, and enough data to genuinely test your ideas instead of just shipping opinions.

What Makes a Strong Candidate

• A track record of owning complex products or portfolios with real autonomy and accountability — not just executing someone else's backlog.
• Fluency in competitive assessment and market-opportunity sizing, and the ability to turn that analysis into a defensible strategy.
• Sharp stakeholder-management instincts — you can align a room of engineers, designers, and executives who don't answer to you.
• Hands-on comfort with customer research methods: journey mapping, design thinking, structured problem discovery.
• A history of mentoring other PMs and raising the craft of product management around you.
• Solid technical grounding — enough fluency in system architecture and platform constraints to have credible, two-way conversations with engineering.

The Fine Print

Walmart's baseline bar is either a bachelor's degree in computer science, engineering, or a related field plus five years in product management, or seven years of product management experience with no degree requirement. A master's degree plus four years as a PM is preferred, especially for candidates who've shipped consumer-facing, large-scale, highly complex B2B or B2C products. Background in WCAG 2.2 AA accessibility standards and inclusive digital design is also called out — a signal Walmart is investing seriously in accessibility, not bolting it on at the end.

This is a role for someone who wants ownership at scale — the kind of mandate where your product decisions show up directly in retention numbers for one of the largest membership bases in American retail.